Customer Service

Ordering Online

Submit your order securely to us via this web site. Visit us again after you have placed your order to easily track your shipment and view order history. You can even choose to pick up your order in the store - at no additional cost!

Shipping Policies

UMHB Bookstore is proud to offer you the most competitive shipping rates. All of our shipments are professionally packed to ensure the safety of your items in route.

On average, your order will be received in 7 - 10 working days. During August or December, delivery time may take longer.

Return

Returns MUST be accompanied with a CASH REGISTER RECEIPT.

New books must be in absolutely new condition, with no writing, markings or highlighting. Books in shrink-wrap must be in the original packaging. Check with the professor and make sure the book is correct before removing the shrink-wrap or writing in your book.

Returns will be accepted with a cash register receipt during the first 8 days of the fall and spring semesters, during the first 3 days of the Minimester session, and during the first 4 days of Summer I and Summer II sessions.

General merchandise may be refunded within 48 hours of purchase or exchanged within one week of purchase date. Exchanges that are gift purchases must be made within 30 days of purchase date with a noted gift receipt.

All merchandise or textbooks must be in the same condition as when purchased for any refunds or exchanges.